Attention! System Update Coming!
The short sales platform will be upgraded to a new tool, effective 10/31. Be sure to update the link accordingly.

Contact Us

Contact Home Path Short Sales

For general questions about the Fannie Mae short sale process, contact the Fannie Mae Resource Center at 1-800-2FANNIE. See below for assistance with specific questions

Homebuyers

Where do I go for more information on pursuing a short sale?

Please visit KnowYourOptions.com for more information.

Real Estate Professionals, Investors & Vendors

Where do I go if I need to check to see if Fannie Mae owns my client's loan?

To find out if Fannie Mae owns your client's loan please use Fannie Mae's Loan Lookup Tool.

Where do I go if I need to escalate an issue on a Fannie Mae short sale?

To escalate an issue please visit our escalate section.

Who do I contact to report potential fraud on a Fannie Mae property?

To report potential fraud please call 1-800-2FANNIE (800-232-6643) or email MortgageFraud_Tips@FannieMae.com.

Technical Support

Who can I contact for technical support for the Home Path Short Sale Portal?

For technical support please call 1-800-232-6643.

Contact Us
Short Sale User Support:

1-800-232-6643
Open Monday - Friday
8:00am - 8:00pm EST

After Hours?

If you would like to contact and receive prompt feedback from one of our representatives the next business day, please leave a voicemail.

Equal Housing Opportunity

IT IS ILLEGAL TO DISCRIMINATE AGAINST any person because of race, color, religion, sex, handicap, familial status, (having one or more children), or national origin.

  • In the sale or rental of housing or residential lots.
  • In advertising the sale or rental of housing.
  • In the financing of housing.
  • In the appraisal of housing.
  • In the provision of real estate brokerage services.
  • Blockbusting is also illegal.

Anyone who feels he or she has been discriminated against should send a complaint to: U.S. Department of Housing and Urban Development, Assistant Secretary for Fair Housing and Equal Opportunity, Washington, D.C. 20410.